EpicCare Link
EpicCare Link is a secure web-based portal that connects United Regional Health Care System with affiliated providers in the community. With approved access, providers and their office staff can use EpicCare Link to review information stored in the Epic system about referred or admitted patients.
Benefits of EpicCare Link
Simple Setup
EpicCare Link is a web-based program. This can be used even if your office has another type of electronic medical record system. No additional software is required.
Real-Time Patient Updates
View scheduled appointments, medication lists, progress notes, imaging, and lab results as soon as it is entered into Epic.
Easy, Paperless Referrals
Request consults, send referrals and place orders for imaging, lab or outpatient services.
Physician-to-Physician Messaging
EpicCare Link provides you with a secure platform to communicate directly with United Regional providers and staff.
Secure and Private
EpicCare Link is HIPAA-compliant. Your patient’s privacy is always protected. Each member of your team with approved access will receive a personal login. System usage is also monitored to ensure there are no breaches in confidentiality.
How To Get Started
If your site is already using EpicCare Link, please talk to your Site Administrator to receive access. If you would like to change your Site Administrator, please call 940-764-HELP or email us at [email protected].
If your site is not currently using EpicCare Link, please complete the request form. Our team will review your request and follow up with you on next steps.
If you already have an account, log in.
If You Need Further Assistance
24/7/365 EpicCare Support
For Phone Support, 24/7, 365 Days/Year, contact the Help Desk: 940-764-3242
Support During Business Hours
For assistance during business hours, contact the Training Team: [email protected]
What is EpicCare Link?
EpicCare Link is a secure, user-friendly, web-based portal which provides community users with real-time access to United Regional’s patient database.
How much does EpicCare Link cost?
EpicCare Link is free of charge to your organization.
What can I do in EpicCare Link?
EpicCare Link allows users to:
- Access and review clinical information in patient charts
- Monitor events of patients associated with your organization
- ED admissions/discharges
- Lab and imaging results
- Referrals
- Send and receive secure messages
- Place orders
- Refer patients
- Respond to service requests from United Regional
- Review patient billing information
Will I have immediate access to all patients within United Regional’s patient database?
EpicCare Link utilizes a security feature called Managed Access when it comes to accessing patient information. This allows an organization to access only patients who have an association with their organization; however, an organization can always request access to additional patients as the need arises.
Is EpicCare Link difficult to incorporate into my organization’s daily workflow?
EpicCare Link is designed to be extremely user-friendly, and it should not take long to identify the ways in which your organization can incorporate EpicCare Link into your organization’s daily workflow.
Is EpicCare Link difficult to incorporate into my organization’s daily workflow?
EpicCare Link is designed to be extremely user-friendly, and it should not take long to identify the ways in which your organization can incorporate EpicCare Link into your organization’s daily workflow.
Do I need to install software/hardware to access EpicCare Link?
No additional software or hardware is needed to access EpicCare Link. You will simply open the web browser on your computer and use the link provided in the EpicCare Link Community User Quick Start Guide to log in to the system.
Is EpicCare Link a fit for my organization?
If your organization shares patients with United Regional, then EpicCare Link is an excellent resource to aid in the provision of quality patient care.
Who can I contact to address my questions about EpicCare Link?
If you have questions about EpicCare Link and/or you are interested in requesting EpicCare Link for your facility, please contact Desi Vicars by phone at (940) 764-3015 or by email at [email protected].
EpicCare Link: Community User Quick Start Guide
EpicCare Link: E-Consult to Wound Care
EpicCare Link: Placing Orders and Sending Referrals
EpicCare Link: Managing In-Basket Notifications
EpicCare Link: Social Determinants of Health
EpicCare Link: Uploading Documents
EpicCare Link: Dual Authorization
EpicCare Link: How to Cancel Orders
EpicCare Link: How to Order Mobile Diagnostics
EpicCare Link: How to Add a User
EpicCare Link: How to Place Referral Orders for Survival Skills